How to Fix Subtitles Not Working When Casting

Experiencing issues with subtitles not working when casting videos can be frustrating, especially if you’re watching foreign-language content or have hearing impairments. This guide will walk you through the steps to fix subtitle issues when casting from popular devices such as Chromecast, Roku, or Fire TV. Whether you’re casting from YouTube, Netflix, VLC, or other streaming apps, we’ve got you covered.

Why Are Subtitles Not Working When Casting?

There are several reasons why subtitles may not appear when casting, including:

• Subtitle settings not enabled
• Incompatibility between the streaming app and the casting device
• Outdated app or casting device software
• File format or subtitle track issues

How to Fix Subtitles Not Working When Casting

Now, let’s explore how to fix subtitles that are not working during casting.

1. Check if Subtitles Are Enabled

Before exploring complex solutions, ensure that subtitles are enabled in the streaming app and on your casting device.

• Streaming App Settings: Open the app you are casting from (such as Netflix, Hulu, or YouTube). Play the video and check the settings for subtitles. From the settings menu, turn on subtitles or closed captions (CC).
• Casting Device Settings: Depending on the device, there might be specific subtitle options. For example, if you are using Chromecast, there is an option to manage closed captions through the Google Home app. Ensure subtitles are enabled in these settings.

2. Ensure the Subtitle File Is Compatible

If you are casting a local video from apps like VLC or Plex, the subtitle file format might be incompatible with the casting device. Chromecast and other casting devices generally support specific subtitle formats like .SRT, .VTT, or embedded subtitles in .MKV or .MP4 files.

• If your subtitle file is not working, convert it to .SRT or another supported format. You can use free tools like Subtitle Edit to convert subtitle files.

3. Update Apps and Casting Devices

Outdated software can cause subtitle issues. Make sure both your streaming apps and casting devices are up-to-date.

• Update Streaming App: Go to the app store on your device and check for updates. Updating the app can resolve bugs, including subtitle issues.
• Update Casting Device Firmware: If you’re using Chromecast, Roku, or Fire TV, check for firmware updates through the device settings or accompanying app (e.g., Google Home for Chromecast).

4. Use External Subtitle Files

When casting local content, sometimes embedded subtitles in video files don’t show up. To fix this, you can use external subtitle files, which you can manually load in apps like VLC or Plex.

• VLC Media Player: If you’re casting from VLC, click on “Subtitles” > “Add Subtitle File” to load an external subtitle. Ensure the subtitle file name matches the video file name for automatic detection.
• Plex Media Server: For Plex, you can add external subtitle files to your media folder and load them when casting. Plex also allows downloading subtitles directly from within the app for many videos.

5. Reset the Casting Device

Sometimes, a simple restart can fix casting issues. Restart your casting device, whether it’s Chromecast, Roku, or Fire TV, and try again.

• Chromecast: Unplug your Chromecast from the TV for about 10 seconds, then plug it back in.
• Roku: Go to Settings > System > System restart.
• Fire TV: Navigate to Settings > My Fire TV > Restart.

6. Use a Different Casting App

If subtitles still aren’t working, try using a different casting app. Certain apps might have limitations with subtitle support.

• For example, if casting from a web browser using Chrome, try using VLC’s built-in casting feature or Plex instead.
• Alternatively, try switching to a different device, such as a smart TV or a different streaming box.

7. Check Regional Availability

Some apps or shows may restrict subtitle availability based on your location. Make sure the video content supports subtitles in your region. For instance, some Netflix content might not have subtitle options in certain countries.

• You can use a VPN to bypass regional restrictions, though this may violate terms of service for some platforms.

8. Clear Cache and Data

If the issue persists, the app cache might be causing the problem. Clearing cache and data can sometimes resolve subtitle issues when casting.

• Android: Go to Settings > Apps > [App name] > Storage > Clear Cache.
• iOS: Uninstall and reinstall the app to clear the cache and data.
• Casting Devices: Restart the Google Home app or any casting-related app to clear potential temporary files that might be causing the subtitle issue.

9. Check Subtitle Language Settings

Sometimes, subtitles may not be visible due to incorrect language settings. Make sure you have selected the correct subtitle language within the streaming app or media player.

• Netflix: While playing a video, click on the language options and select the desired subtitle language.
• YouTube: Click on the CC icon to select your preferred subtitle language.

10. Troubleshoot Network Issues

Network disruptions can sometimes interfere with casting, including subtitle playback. Ensure your internet connection is stable.

• Wi-Fi Network: If you’re on a weak Wi-Fi connection, it may not support smooth casting, especially for high-quality streams with subtitles. Try moving closer to the router or using an Ethernet connection for stable streaming.

Subtitles are an essential part of the viewing experience, and subtitle issues during casting can be a headache. By following the steps above, you should be able to fix most problems with subtitles not working when casting. Start with simple fixes like enabling subtitles and updating your devices, then move on to more advanced troubleshooting if necessary. If all else fails, trying a different casting method or app may do the trick.

Frequently Asked Questions